Shipping Policy

Last updated: August 15, 2025

Thank you for shopping with Hashthattags. This Shipping Policy explains how we handle order processing, delivery times, tracking, and related topics for our physical products, digital products, and services.

1) Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays start processing on the next business day.
• You’ll receive an email confirmation when your order is placed and another when it ships.

2) Shipping Methods & Estimated Delivery

• Within India: Standard: 3–7 business days • Express: 1–3 business days.
• International: Typically 7–21 business days, depending on destination and carrier.
• Delivery estimates exclude processing times and may vary due to carrier capacity and local conditions.

3) Shipping Rates

• Rates are calculated at checkout based on weight, destination, and selected speed.
• Occasional promotions may include free shipping—eligible orders will see this at checkout.

4) Tracking

• A tracking number will be emailed once your order ships.
• Tracking updates may take up to 24 hours to appear after the carrier receives the package.

5) Address Accuracy & Delivery Attempts

• Please ensure your address and contact details are accurate at checkout.
• We’re not responsible for delays or loss due to incorrect or incomplete addresses.
• If a package is returned to us due to failed delivery attempts or incorrect address, we can reship it once additional postage is paid.

6) Customs, Duties & Taxes (International)

• International shipments may be subject to customs duties, taxes, or fees levied by the destination country.
• These charges are the recipient’s responsibility and are not included in our product prices or shipping rates.
• Customs clearance can cause delays beyond our control.

7) Delays Beyond Our Control

• We are not liable for delays caused by carriers, weather, natural events, strikes, or other force majeure events.
• During high-volume periods or public holidays, transit times may be extended.

8) Damaged, Missing, or Lost Packages

• We’ll coordinate with the carrier to investigate and provide next steps (replacement, reshipment, or refund as applicable).

9) Split Shipments & Backorders

• Orders containing multiple items may ship separately for faster delivery at no extra cost.
• If an item is backordered or on preorder, we’ll notify you of the expected ship date.

10) Digital Products & Services

• Digital products: Delivery is via email or download link, typically within 1–24 hours after payment confirmation.
• Marketing services: Delivery timelines are agreed per project and communicated by email or proposal.

11) Changes & Cancellations

• To request an address change or order cancellation, email us as soon as possible. We’ll attempt to accommodate if the order hasn’t shipped.
• Once shipped, changes/cancellations are no longer possible; see our Return & Refund Policy for next steps.

12) Contact

For shipping questions or support, contact us at:

Email: [email protected]

Hashthattags Shanti Nagar Sector-9 Building Number C-62, Flat No. 202 Mumbai, MH 401107 India

This Shipping Policy forms part of our overall Terms & Conditions and should be read together with our Return & Refund Policy and Privacy Policy.